Attachment problem

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Mrs Archy
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Re: Attachment problem

Post by Mrs Archy »

ajm wrote:
Wed Aug 26, 2020 3:35 pm
Mrs Archy wrote:
Wed Aug 26, 2020 12:16 pm
ajm wrote:
Wed Aug 26, 2020 12:05 pm

Thanks for your help Mrs A. I can now change the format - available ones are PNG (this is the default one), JPG,BMP,GIF. Have tried all these but the result is still the same mangled output.
Are you able to scan a copy to your pc or take a photocopy and send to your pc and save it as a .jpg - thinking back my Avis was the original I downloaded from the gov site and it wouldn't scan cleanly so I printed it off and re scanned it back to the pc before I got a readable copy.
Thanks again Mrs. A for your time; The problem is not being able to scan a document - having done it it is easy to read on screen. It seems that there is a systems problem with the software. All the old scanned docs. that have previuosly been sent now suffer the same fate. Probably need to speak to Microsoft - don't hold your breath
Not at all I'm only sorry that I couldn't be of more help. Let us know the outcome.
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FrenchForumSurvivor
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Re: Attachment problem

Post by FrenchForumSurvivor »

A systems problem with whose software? If you send a scanned document as an attachment (.jpg or .png) to yourself, are you able to read the document?
"I am a man of fixed and unbending principles, the first of which is to be flexible at all times." - Everett Dirksen

ajm
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Re: Attachment problem

Post by ajm »

FrenchForumSurvivor wrote:
Wed Aug 26, 2020 6:05 pm
A systems problem with whose software? If you send a scanned document as an attachment (.jpg or .png) to yourself, are you able to read the document?
My previous posts have said that the attachment is not complete and virtually unreadable. Haave tried sending some to myself but to no avail.
If I had known I was going to live this long, I would have taken better care of myself. Mae West.

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FrenchForumSurvivor
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Re: Attachment problem

Post by FrenchForumSurvivor »

"I am a man of fixed and unbending principles, the first of which is to be flexible at all times." - Everett Dirksen

ajm
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Re: Attachment problem

Post by ajm »

Everything back to normal working - not sure what I have done - but what the hell!!
Many Thanks everybody :D :D
If I had known I was going to live this long, I would have taken better care of myself. Mae West.

Mrs Archy
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Re: Attachment problem

Post by Mrs Archy »

oooh bet that's a relief for you - great news.
A vos et nos sourires masqués, puisqu’il ne reste que nos yeux pour parler… Déjà hâte de vous retrouver!

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