e-mail problem solutions sought

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Nifty
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e-mail problem solutions sought

Post by Nifty »

When I try to send an e-mail to a person in Aus it gets returned with the following message

‘(Intended recipient’s e-mail) host powerup.com.au[203.59.218.120] said: 554
Your access to this mail system from 80.12.242.126 has been rejected due to the sending MTA's poor reputation. If you believe that this failure is in error, please contact the intended recipient via alternate means.’

I can contact him via another forum via pm but can not send facsimiles.
Does anyone know how to address this problem?

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Re: e-mail problem solutions sought

Post by rabbit »

The mail system in Australia thinks that you, the domain you use or the Internet Service Provider that you use has a track record of sending out SPAM emails. Hence the rejection. If it were me I would create another email account for example with Hotmail and resend. You could also try contacting your ISP but I doubt this will reap any solution

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Re: e-mail problem solutions sought

Post by suein56 »

Nifty wrote:
Fri Sep 28, 2018 8:53 am
When I try to send an e-mail to a person in Aus it gets returned with the following message

‘(Intended recipient’s e-mail) host powerup.com.au[203.59.218.120] said: 554
Your access to this mail system from 80.12.242.126 has been rejected due to the sending MTA's poor reputation. If you believe that this failure is in error, please contact the intended recipient via alternate means.’
It means your email host ie Orange, Yahoo, Hotmail or whoever you use has a bad reputation for spam etc so the receiving email host has refused to allow it to reach your friend in Australia.

If you have an alternative/second email address then try using that to reach your friend.

Someone more techy than me might be able to resolve the problem differently.

Edit : Ah .. I see rabbit has beaten me to it ☺ Two minds with the same thought.
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Re: e-mail problem solutions sought

Post by Nifty »

Thanks for that. I’ll give it an try.

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Re: e-mail problem solutions sought

Post by Aardvark »

I had the same problem when I started mailing my brother-in-law in the States. His service provider had to be notified to whitelist my email address. A lot of hassle doing that.
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Re: e-mail problem solutions sought

Post by elsie »

Nifty, you asked the same question on 14 September https://www.newfrenchforum.com/viewtopi ... 529#p30529

I suggested an answer in that discussion.

It seems you have yet another IP address on the spam list https://www.abuseipdb.com/check/80.12.242.126

I think you need to try switching off and rebooting your router again then checking your new IP address at the above in the hope you have an Orange IP address which is not on the list.

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Re: e-mail problem solutions sought

Post by Nifty »

Thanks Elsie.
Previously I was using a public router and thought that the problem may be down to that. I thought it best wait until I got back home to give it another try. Presently, oh and I have been experiencing a lot of peculiarities with connecting to the net.
I have not had the time, knowledge or energy to fully address the problem but hope to over the coming days.

As for your question
‘Why don't you just do as I suggested now rather than waiting for a technician? You can check to see if your IP address has changed at http://www.mon-ip.com/info-adresse-ip.php,

The connection that I was using really was bad for one thing, for another, I had stuff to to that tends to cause one to get distracted.

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