Problem accessing Orange email

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Fittersmate
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Problem accessing Orange email

Post by Fittersmate »

Haven't been able to access my email via my laptop since yesterday. No problem logging into my account but when I try and view my emails I get the following message:

L'accès au service est momentanément interrompu
Nos équipes sont mobilisées pour rétablir le service au plus tôt.
Nous vous présentons nos excuses pour la gêne occasionnée.

However, I can access the emails via my smartphone and also via OH's laptop. Is anyone else experiencing this problem or have any ideas on how to solve it?

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mysty
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Re: Problem accessing Orange email

Post by mysty »

Try clearing your cookies on your laptop.
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Fittersmate
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Re: Problem accessing Orange email

Post by Fittersmate »

Thank you -it worked :D

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mysty
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Re: Problem accessing Orange email

Post by mysty »

Fittersmate wrote:
Thu Feb 13, 2020 10:46 pm
Thank you -it worked :D
Do not bother asking anything else as I am a dummy but that one usually works with what you described. :lol:
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Fittersmate
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Re: Problem accessing Orange email

Post by Fittersmate »

Seems I am more of a dummy than you - never even thought of trying that!

exile
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Re: Problem accessing Orange email

Post by exile »

Same problem with me but the problem clearer without clearing cookies around 23:30 last night, so it was an Orange SNAFU and not just a cookie problem

wilbro
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Re: Problem accessing Orange email

Post by wilbro »

It was indeed exile. I rang Orange and was told "tout le monde en panne". Back on line mid-day the day after it went down.

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Aardvark
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Re: Problem accessing Orange email

Post by Aardvark »

I have a strong dislike of cookies and set my browsers to reject most of them automatically and after keeping the ones necessary for proper site functionality they are all deleted as soon as the browser is closed.
World beating track and trace. :lol: :lol: :lol: :lol:

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